Patient Resources

Advance Directive Form

To ensure you get care according to your preferences, consider completing an Advance Directive prior to your hospitalization. This form allows you to name an individual whom you trust to make healthcare decisions for you.

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ATM

For your convenience, an automated teller machine (ATM) is located in the hospital Café (cafeteria) and the lobby of the Emergency Department. Both machines sell postage stamps in addition to providing banking transactions.

For the Caregiver

As a caregiver and advocate, you can help your loved one make the best decisions about his or her care and treatment.

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Definitions – Healthcare Services

Understanding the language of healthcare can help you communicate your needs and questions during your conversations with your doctor, nurse, and other healthcare providers.

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Definitions – Healthcare Staff

Understand the role of the clinical team members and how they can help you with your healthcare decisions and other needs you may have as a patient or family member.

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Dining

The hospital Café (cafeteria) is open daily from 6:30 am to 12:30 am. During this time, there are many menu options. Hot meals are available from 6:30 am until 7:00 pm…

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Find a Physician

We’ve made it easy for you to find a physician that’s right for you and your family using our search form. Location, gender, qualifications, languages spoken and…

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Flowers & Gift Shop

Staffed by our dedicated hospital volunteers, the gift shop offers a variety of gift items, flowers, baby items, toiletries, daily newspapers, greeting cards, candy, and more…

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Hospital Charges

We understand that medical bills are complex and can be confusing. Review the complete list of our standard hospital charges, and contact us if you have questions.

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Hospital Telephone Directory

We have created a list of the telephone numbers for the most frequently contacted departments within the hospital…

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Insurance

San Antonio Regional Hospital is contracted with most health plans and medical groups in our region. You can review a partial list of the Health Maintenance Organizations (HMOs), Preferred Provider Organizations (PPOs), and other managed care companies…

Medical Bills

Your hospital bill will include charges for the care you receive during your stay. Your personal physician, hospital-based physicians, or other physicians who have consulted on your care…

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Medical Records

Medical records are confidential and are protected. You may request a copy of your medical record…

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Meditation Room

The hospital’s meditation room provides a quiet place for prayer or reflection. This room is located on the second floor of the Vineyard Tower to the west of the elevators. Visitors may also enjoy spending a few minutes outside on the patio located near the main entrance (across from the Coffee Bistro).

Notary

Your nurse can provide a list of independent mobile notaries public. Mobile notaries public are not agents of the hospital. The hospital is not liable for the actions or fees of mobile notaries public.

Parking

The visitor parking lot is located on the east side of the hospital. Please do not leave your vehicle in the parking lot while you are hospitalized; the hospital assumes no liability…

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Pastoral Care

If you have a need for spiritual care, but do not have a specific clergyman, please ask your nurse to contact our nondenominational chaplain. The chaplain can…

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Patient Healthcare Decisions

Part of delivering the best in patient care is respecting the privacy, dignity, safety, and care-related decisions of the patient. To learn more about Patient Rights & Responsibilities…

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Privacy Practices

The hospital’s policies and procedures align with national standards to protect the privacy of personal health information in accordance with the United States Department of Health & Human Services.

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Rights & Responsibilities

San Antonio Regional Hospital has adopted Patient Rights & Responsibilities in accordance with Section 70707 of the California Administrative Code and the Centers for Medicare and…

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Support Groups

San Antonio’s support groups provide a safe, supportive environment in which participants can share their personal experiences and exchange thoughts and feelings with others.

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Visiting Policies

We understand the concerns you may have about visiting your loved ones while they are hospitalized, but we believe restricting visitors at this time is necessary. We appreciate your understanding…

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